Privacy Policy
How we protect your data at Autoplug. Last updated: April 19, 2026
1. Information We Collect
We collect information you provide directly to us when you create an account (National ID, license, contact details), list a vehicle, or book a service. We also automatically collect certain device and usage information when you interact with our platform.
2. How We Use Your Information
Your data is used to provide and improve our Services, verify vehicle/driver credentials, process secure payments, and facilitate communication between hosts and clients. We do not sell your personal data to third parties.
3. Data Sharing & Security
We share necessary information (like name and vehicle details) between hosts and clients to complete bookings. All financial data is encrypted and handled by PCI-compliant payment processors.
4. Your Rights & Choices
You can update your profile information at any time through the portal settings. You may request account deletion by contacting our support team, subject to any pending bookings or financial obligations.
5. Mobile & Push Notifications
We use SMS and push notifications specifically to keep you updated on your booking status and payment confirmations. You can manage your notification preferences within your account settings.
6. Camera & Media Permissions
To provide core app functionality (such as document scanning and vehicle photo uploads), our application requires device camera access. We do not collect or store images without your explicit consent. Images are only captured when you choose to use the capture feature, and you can revoke camera permissions at any time through your device settings.
If you have any questions about this Privacy Policy, please reach out to our team at support@autoplug.tech