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How Autoplug works

Skip the phone calls. Rent just about any vehicle, just about anywhere.

Why Autoplug

Why choose Autoplug?

Two people beside a white SUV on an open hillside

Book from your phone, not a yard

Search, compare real listings and book in minutes. No calling around, no queue at the counter.

Trucks and vans lined up to board a ferry

Local hosts, every kind of vehicle

Hosts are everyday owners and small fleets near you, with sedans and SUVs but also vans, trucks and service vehicles.

A white Land Cruiser parked by the water

Protected from booking to drop-off

Verified hosts and drivers, payments held until the trip completes, and a local support team when you need one.

Booking

How to book a vehicle

Three steps from search to keys.

  1. Step 1

    Find the right vehicle

    Enter where and when you need it, filter by type, price and seats, and read reviews from previous renters.

    Browse vehicles
  2. Step 2

    Choose your pickup point

    Set the pickup and drop-off on the map. You see the estimated total for your dates and route before you book.

    More about pickup & drop-off
  3. Step 3

    Book & hit the road

    Pay with mobile money through Autoplug. Your host confirms, and you can chat with them, or with Support, right in the app.

The difference

Autoplug vs. traditional car hire

Compare Autoplug Traditional hire
How you book In the app or on the web, in minutes Phone calls and yard visits
The vehicle you get The exact listing, with its own photos "Something similar"
Price Full rate card before you book Negotiated on the spot
Payment Mobile money through the app, held until the trip completes Cash deposit up front
Pickup Delivered to the point you choose Collect from their premises
Choice Sedans to trucks, from many hosts One company's fleet
Trust Hosts and vehicles rated by renters Word of mouth

Pickup & drop-off

How pickup & drop-off work

Every time you book on Autoplug, you:

  • Get your booking confirmation and trip details in the app
  • Chat with your host inside Autoplug, before and during the trip
  • Follow the booking status from request to completed
With a driverOn chauffeured rentals, a verified driver brings the vehicle to the pickup point you chose and drives the trip.
Self-driveOn listings offered as self-drive, arrange the key handover with your host through the in-app chat.
For a jobService and utility vehicles come to the site you set. The job, the route and the hours are agreed up front.

You're protected

Help is part of every booking

Payments held until the trip

Your money is only released to the host once the trip completes. If a booking is cancelled, refunds follow our cancellation policy.

Verified hosts & drivers

Vehicle documents are checked before a listing goes live, and drivers need a valid licence for the vehicle class.

Local support

Open a ticket from your account any time, or call the team on weekdays, 08:00–18:00 EAT.

FAQ

Frequently asked questions

Answers to what people ask most before their first booking.

Still stuck? Talk to support